Privacy

Who we are

A2B2C Marketing Ltd is a company registered in England and Wales, company number 17523482. We run this website and decide how the personal data collected through it is used. In data protection terms, we are the controller.

You can reach us at contact@a2b2c.co.uk.

Visitors to this website

When you visit this site, our hosting provider and our visitor statistics tool record basic technical information such as which pages were viewed, your browser and device type, and the country you are in. We use it to see how the site is used and to keep it working.

The site loads fonts from Google Fonts. When a page loads, your browser sends your IP address to Google so the fonts can be delivered.

Enquiries

If you send us an enquiry through the form on the contact page, we collect your name, company name, email address, phone number, the service you are interested in, how you prefer to be contacted, and anything you write in the context box.

We use this to reply to you and to talk about whether we can help. Our legal basis is our legitimate interest in responding to business enquiries, and taking steps at your request before a contract.

The form has a separate tick box if you would like occasional marketing updates from us. If you tick it, our legal basis is your consent. You can withdraw it at any time by emailing us or using the unsubscribe link in any email.

Each enquiry is saved in a secure database and a notification is emailed to us at contact@a2b2c.co.uk.

Booking a call

If you book a call through Calendly, Calendly collects the details you enter, such as your name, email address and the time you choose. Calendly's own privacy notice explains how it handles that data.

Emailing us

If you email us directly, we keep your message and our replies so we can deal with what you asked.

Who we share data with

We do not sell your data. We share it only with the services that help us run the site and respond to you:

• Lovable, which hosts the site and its database and sends our enquiry notification emails
• Calendly, for call bookings
• Google, which provides the fonts used on the site
• Our email provider, for the emails we send and receive

Some of these providers may process data outside the UK. Where they do, we rely on the safeguards they provide, such as approved contract terms.

How long we keep it

• Enquiries that do not lead to work: up to 24 months after our last contact with you
• Enquiries that lead to work: for as long as we work together, and then for the period we are required to keep business and tax records
• Marketing preferences: until you withdraw consent
• Visitor statistics: according to the retention period of the statistics tool

Your rights

Under UK data protection law you can ask us to:

• tell you what personal data we hold about you
• correct anything that is wrong
• delete your data
• limit or object to how we use it
• stop sending you marketing emails

Email contact@a2b2c.co.uk and we will reply within one month.

If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk. We would like the chance to fix the problem first, so please contact us before you do.

Changes

We may update this page. The date at the top shows when it last changed.